Privacy Policy

How we process and protect your personal data

Last updated: 12/26/2025

1. Data Controller

The controller of personal data is SNYFT s.r.o., ID: XXXXXXXX, with registered office at Street 123, 602 00 Brno.

2. What Data We Collect

As part of operating our website and services, we may process the following categories of personal data:

  • Contact details: name, surname, email, phone, company name
  • Technical data: IP address, browser type, operating system
  • Service usage data: login logs, system activities (customer accounts only)

3. Purpose of Processing

We process your personal data for the following purposes:

  • Answering your questions and providing customer support
  • Providing our SIEM services
  • Fulfilling contractual obligations
  • Technical management and security of services
  • Improving the quality of our services

4. Legal Basis for Processing

We process personal data based on:

  • Your consent (Art. 6(1)(a) GDPR)
  • Performance of a contract or preparation of a contract (Art. 6(1)(b) GDPR)
  • Legitimate interests of the controller (Art. 6(1)(f) GDPR)
  • Compliance with a legal obligation (Art. 6(1)(c) GDPR)

5. Retention Period

We retain personal data only for as long as necessary to fulfill the purpose of processing:

  • Contact forms: 2 years from inquiry submission
  • Customer accounts: for the duration of the contract + 3 years (tax archiving)
  • Technical logs: maximum 1 year

6. Data Sharing

We do not share your personal data with third parties, except when:

  • It is necessary for providing services (hosting, email communication)
  • Required by legal obligation
  • You give explicit consent

7. Your Rights

Under GDPR you have the following rights:

  • Right to access personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent to processing

To exercise your rights, please contact us at gdpr@snyft.cz

8. Data Security

We use appropriate technical and organizational measures to protect your personal data:

  • Encryption using TLS/SSL
  • Secure hosting in certified data centers
  • Regular security audits
  • Restricted access to personal data only to authorized persons

9. Cookies

This website uses only technical cookies necessary for the website functionality. We do not use marketing or analytics cookies.

10. Contact

If you have any questions regarding personal data protection, please contact us:

  • E-mail: gdpr@snyft.cz
  • Phone: +420 732 708 056
  • Address: SNYFT s.r.o., Street 123, 602 00 Brno

11. Complaints

You have the right to lodge a complaint with the Data Protection Authority if you believe that processing of your personal data violates legal regulations.

Office for Personal Data Protection
Pplk. Sochora 27 170 00 Praha 7
Web: www.uoou.cz